Terms of Service

These Terms of Service (“Terms”) govern your use of the website at heggie.design and any design, development, or consulting services provided by Heggie Design LLC, a Utah limited liability company (“Heggie Design,” “we,” or “us”). By using our website or engaging us for services, you agree to these Terms.

1. About us

Heggie Design LLC is a design and development studio registered in Utah (State Filing ID 14639270-0160; EIN 41-3286210). You can reach us at hello@heggie.design.

2. Services

We provide creative and technical services including brand identity, digital design, web development, and related consulting. The specific scope, deliverables, timeline, and fees for any engagement are documented in a separate written proposal or statement of work (“SOW”) that we sign with the client. If a term in a signed SOW conflicts with these Terms, the SOW controls for that engagement.

3. Fees and payment

Fees are stated in each SOW. Unless otherwise specified, invoices are due within fifteen (15) days of receipt. Late balances accrue interest at the lesser of 1.5% per month or the maximum permitted by law. We may pause work on past-due accounts.

4. Cancellations and refunds

Either party may terminate an engagement by giving written notice as described in the applicable SOW. If no SOW exists, either party may terminate with seven (7) days’ written notice.

On termination, you remain responsible for fees earned and expenses incurred through the termination date. Deposits and milestone payments are non-refundable to the extent they cover work already performed. Where a refund is owed (for example, fees paid in advance for work not yet performed), we will issue it within thirty (30) days of termination. We do not sell physical goods; nothing on this website constitutes an offer of goods for sale.

5. Intellectual property

On full payment for an engagement, you receive the rights to the final deliverables as set out in the applicable SOW. We retain ownership of pre-existing materials, tools, and know-how used to produce the deliverables, and we may display non-confidential portions of the work in our portfolio unless the SOW says otherwise.

6. Confidentiality

We treat non-public information shared with us during an engagement as confidential and use it only to perform the work.

7. Warranties and disclaimers

Services are provided on an “as is” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in a signed SOW.

8. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or related to these Terms or any engagement will not exceed the fees paid by you to Heggie Design for the engagement that gave rise to the claim in the six (6) months preceding the event. We are not liable for indirect, incidental, consequential, special, or punitive damages.

9. Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law principles. Any dispute will be brought exclusively in the state or federal courts located in Salt Lake County, Utah.

10. Changes to these Terms

We may update these Terms from time to time. The current version is always posted at this URL with its effective date. Continued use of our website or services after a change constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms: hello@heggie.design.